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Return / Exchange Policy
Should it be necessary to return an item, you may return it for a refund or exchange, excluding any shipping charges, within a period of 30 days. Blue Nook will not accept any returns or exchanges on memory cards or tapes which have been removed from sealed packaging. To return an item you must call Customer Service for prior approval. All merchandise purchased from Blue Nook is sold in its original factory packaging with all contents as supplied to us by the manufacturer/distributor. Merchandise can be returned only if in original manufacturer's packaging, same condition as sold, with all literature, instructions, documentation and blank warranty cards. Place the manufacturer's box into a shipping carton. Please do not place stickers or shipping labels on the original manufacturer's package. Ship to us pre-paid. For your protection insure the package and ship via a traceable method. Blue Nook is not responsible for lost or damaged packages being returned.
NO RETURNS WILL BE ACCEPTED WITHOUT AN RMA#
No Refunds or Exchanges will be made after 30 Days.
If any of the above conditions are not met, Blue Nook reserves the right either to refuse the return or to charge a restocking fee of not less than 15%.
How to Contact Customer Service for an RMA#
By Phone: 909-599-8989
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